What is the art, craft and activity holiday booking terms and conditions?

To confirm your holiday a non-refundable 25% deposit is required to secure your booking.

The balance of your payment must be received no later than 3 months (90 days) prior to the commencement of your holiday. In the case of non-payment, we reserve the right to cancel your booking and any cancellation fees will apply.

All deposits are non-refundable. Should you need to cancel your booking up to 3 months (90 days) prior to the commencement date, we will refund any monies paid, less your deposit. If you cancel less than 3 months (90 days) prior to the commencement date, no refund will be given.

Holidays are subject to availability and subject to change. There is a minimum number of guests required to run each course. If a course is cancelled due to low numbers, you may transfer any monies paid to an alternative date or a full refund will be issued. We do advise you to take out holiday insurance for this reason.

What time do your transfer services for the art, craft & activity holidays operate?

We offer a complimentary transfer services to and from Stirling train station. Collection is at 3:30pm from the station on the day of arrival, and our drop-off service departs from Gartmore House at 9:15 am on day of departure.

The closest airports to us are Glasgow and Edinburgh airports. If you require a transfer to and/or from either airport, please select this option at the time of booking. Transfers to/from Glasgow and Edinburgh airports are available at an additional cost. After booking your flights, please update your Customer Portal with the time you wish to be collected from the airport on the day of arrival and the time of collection at Gartmore House, returning to the airport, on the day of departure. Please allow 60 minutes for your transfer between Gartmore House and Glasgow Airport, or 90 minutes for your transfer between Gartmore House and Edinburgh Airport.

Can I bring a partner/friend to stay with me while I am on an art, craft or activity break?

If you’re coming on one of our art, craft or activity holidays and would like to bring a friend, partner, or member of your family, then we have you (and them!) covered. Accompanying guests will enjoy full board catering and shared accommodation with you. Please add them at the checkout stage.

Are the bedrooms en-suite?

We have 23 en-suite bedrooms, comprising a mix of single, twin, double and family rooms, located on the first and second floor of the house. 

Do you have accessible bedrooms?

We have one dedicated accessible bedroom. This bedroom benefits from an en-suite bathroom with assistance rails, grab bars and a ‘roll-in’ shower. Additionally, we have a number of other bedrooms that have a shower cubicle which may fit your needs. All other bedrooms feature a bath with an overhead shower. All floors of the house are accessible by lift.

What facilities are there in the bedrooms?

All bedrooms have tea and coffee making facilities, a hairdryer, bath towels and complimentary travel toiletries. Whilst there are no TVs in the bedrooms there is a TV in the Oak Room.

Do all the bedrooms have a good view?

The more spacious, Hobby Haven bedrooms have panoramic views looking across Flander’s Moss towards Stirling Castle and the Wallace Monument. All other bedrooms have a side or rear view of our grounds.

What time is check in/check out?

Check-in is from 4pm, and check-out is 10am.
There will always be somebody on duty to check you in, whether it is the receptionist or the night porter. If you are going to be very late, we would appreciate you letting us know in advance where possible.

Is there WiFi?

Complimentary fibre internet is available for all guests and is accessible in our public areas on the ground floor and library on the lower ground floor. There is no WiFi access in the bedrooms.

How do I find Gartmore House?

Please see our location page for road, rail, and air travel directions.

Do you have car parking facilities?

Free on-site parking is available for all guests throughout the duration of your stay. All cars are parked at owners’ risk.

Do you have a restaurant and bar? What are the opening hours?

All art, craft and acitivity guests and accompanying guests receive full board catering throughout their stay.

We have a well-stocked bar which is open from 6pm each day. If required, we can arrange a drink at an earlier time.

Can you cater for dietary requirements?

We are able to cater for a wide range of dietaries and allergens. Please notify us of any requirements at the time of booking.

Can I stay at Gartmore House on a bed and breakfast basis?

Whilst our calendar is filled with art, craft and activity holidays we do occassionally have gaps which we open to bed & breakfast guests.

We welcome solo travellers, couples and friends to stay at Gartmore House on a B&B basis. Full payment is required at the time of a B&B booking. Direct bookings have a 72-hour cancellation policy. 
To make a booking, please contact us direct.

What should I do if I have lost or left something in my room?

Send us an email or call if you think you have left something in your room, and we will do our best to find it and return it to you. However, we ask you to please reimburse us for the postage fee.

Can I bring my dog?

We are a dog friendly house. Dogs are not permitted in the public or dining areas and must be kept in your bedroom. Whilst in the ground of Gartmore Estate, all dogs must be kept on a lead. We charge a fee of £30 per dog. This fee does not apply to guide dogs or assistance dogs.

Where is the nearest shop?

There is a Co-operative in the village of Aberfoyle, situated two miles from Gartmore House.

I am under 18 years old; can I stay at Gartmore House without a parent/guardian?

No, if you are under the age of 18 you will require a parent or guardian to accompany you.