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FAQs

FAQs about bedrooms and facilities at the House >>
FAQs about finding us >>
FAQs about food & drink >>
FAQs about craft & activity breaks >>

We look forward to welcoming you to Gartmore House!

FAQs about bedrooms and facilities at the House

  • Are the bedrooms en-suite?

All of our bedrooms are en-suite apart from the ELO (a set of 3 rooms that share a bathroom). You will automatically be allocated an en-suite room, unless you specifically request a room in the ELO which will not be en-suite.

  • Do you have accessible bedrooms?

Yes, we have one accessible room and a lift to access all floors of the property.

  • Do you have bedrooms on the ground floor?

No, we do not have ground floor bedrooms, but we do have a lift to all levels.

  • Do all the bedrooms have a good view?

Our family bedrooms have the best views, looking towards Stirling Castle and the Wallace Monument. All other bedrooms have a side or rear view of our grounds.

  • Are there TVs in the bedrooms?

There are no TVs in the bedrooms, however there is a TV that you can use in our Oak Room and also a TV in the Library (where you will also find DVDs).

  • Is there WiFi?

There is no WiFi access in the bedrooms, however there is free WiFi in our public areas.

  • Are towels provided?

Yes, we provide towels for the en-suite bedrooms in the main house.

  • Are there hairdryers in the bedrooms?

Yes, there are hairdryers in the bedrooms.

  • I am under 18 years old, can I stay at Gartmore House without a parent/guardian?

No, if you are under the age of 18 you will require a parent or guardian to accompany you.

  • What is the booking process for B&B?

For B&B, full payment is taken at the time of booking.

  • What is the cancellation policy for B&B?

For B&Bs, if you have booked directly with us there is a 72 hour cancellation policy. If you have booked through booking.com, it is a non-refundable advanced purchase booking.

  • What time is check in/check out?

Check in is from 4pm, and we ask guests to check out by 10am on the day of departure.

  • I will be arriving late, will there be somebody to check me in?

There will always be somebody on duty to check you in, whether it is the receptionist or the night porter. If you are going to be very late, we would appreciate you letting us know in advance if possible please.

  • Can I bring my dog?

Yes, we are a pet friendly hotel. You can bring your dog at a charge of £10 per night. Unfortunately dogs must be kept in bedrooms; they will not be able to access food serving areas.

  • Can we make tea or coffee in our room?

Yes, we supply tea and coffee facilities in the bedrooms.

FAQs about finding Gartmore House

  • How do I find Gartmore House?

Important: If you are using a satnav, it may try and take you through the village, along a rough track unsuitable for normal vehicles. Please do not go this way and follow the directions blow. Arriving from south (Glasgow): Take the A81 from Glasgow city centre, travel via Milngavie and Strathblane towards Aberfoyle. Continue past the sins for Gartmore village and Gartmore House is well sign posted on the left of the A81. Arriving from north (Perth) or east (Edinburgh): Travel towards Stirling on the M9 and leave the motorway at Junction 10 (marked for Stirling). Follow A84, sign posted for Callander. After 4 miles, take the A873 for Aberfoyle. After 17 miles, at the T junction, turn left onto the A81 towards Glasgow. In less than a mile, pass the sign for Gartmore village (continue on A81) and you will see Gartmore House clearly sign posted on your right.

  • Do you have parking?

Yes, we offer free parking.

  • Are there buses?

There are no buses, but there are reliable taxi services, Crescent Cabs and Buchanan Cabs. Crescent Cabs can be contacted on 07710 8000 or Buchanan Cabs on 01877 385 666.

  • Where is the nearest train station?

Stirling train station is the closest train station, it is about 30 minutes by car away from us. Or Milngavie train station (closer to Glasgow) is a 40 minutes drive away. For activity and crafting breaks only we offer a complimentary transfers; transfer from Stirling station to Gartmore House (leaving the station at 3:30pm) from Gartmore House to Stirling station (leaving the House at 10am for 5+night breaks, or at 4pm for 2 night breaks). Please notify us in advance if you require this service.

  • Where is the nearest shop?

Gartmore village has a community shop that is a 10 minute walk away. For a bigger supermarket, Aberfoyle has a Co-op and is 2 miles away.

FAQs about food and drink at Gartmore House

  • Do you have a restaurant/bar?

We do have a restaurant and a bar. The restaurant is open between 6pm-8pm.

  • Can I come for dinner even though I am not staying at Gartmore House?

Yes, however we would ask for 24 hours notice, as there may be a group in with exclusive use.

  • What time is breakfast served?

Breakfast is served between 08:00am-9:30am

  • Are special requests such as gluten free or other dietary requirements available?

Yes, we cater for gluten free, dairy free and vegetarian requirements – please let us know at the time of booking. If you have any other special dietary requirements please contact us 24 hours prior to arrival.

FAQs about Craft & Activity Breaks

  • What time is pick up and drop off from Stirling station, for the craft & activity breaks?

We offer a complimentary pick up from the station at 3:30pm on the day of arrival, and the drop-off service departs from the house at 10am (5+night breaks) or 4pm (2 night breaks) on the day of departure.

  • What do I need to bring on my craft and activity break?

Your required kit list for your specific craft or activity break is shown on each course’s webpage. However, should you have any queries, then please feel free to contact us.

  • Where can I find out more about the course?

If you need any further information about your course that is not on our website, please get in contact with us and we can provide you with the tutor’s contact details who can assist with your query.

  • How does the booking process work?

For craft and activity breaks, a £100 non-refundable deposit is required at the time of booking to secure your place, and the rest of the payment is due 6 weeks prior to arrival. You can either book online on the course’s webpage, or give us a call on 01877 382991. 

  • What is the cancellation policy for craft and activity breaks?

For cancellation of craft and activity breaks, your £100 deposit is non-refundable. The rest of your payment will be refunded if you have cancelled no later than 6 weeks prior to arrival.

  • Can I bring a ‘plus one’ to stay with me while I am on my craft and activity break?

You are more than welcome to bring someone along to stay with you (sharing the same room), while you are on your break. This is at a rate of £60 per night, on a full board basis.

Other

  • What should I do if I have lost or left something in my room?

Send us an email or call if you think you have left something in you room, and we will do our best to find it and return it to you. However, we ask you to please reimburse us for the postage fee.

 

To make a booking, please give us a call on 01877 382991 visit the course page on this website, or email us mail@gartmorehouse.com Thank you! 

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